Skip to main content

How do I request to Cancel and Refund an Order?

Learn how to request an order to be Cancelled and Refunded.

Updated over a month ago

To cancel your order, simply send an email to:

πŸ“§ [email protected]
​

Please include:

  • Your order number

  • The email address on the account

  • A brief note requesting the cancellation and the reason

Once received, our team will process the cancellation and issue the appropriate refund.
​
Our support team is currently experiencing a high volume of requests, so please allow some time for us to respond. We will handle your cancellation as quickly as possible and contact you once it has been completed.

Did this answer your question?